• Who is entering into the agreement and the purpose of the agreement

• Description of the services to be provided on which social platforms, as well as how many posts per week

• What data and reports you will provide your client so they can track social media growth

• Clear expectations around social media growth, including exclusions for the client to terminate the agreement due to a lack of growth during a defined time period

• If working on an hourly basis, the ability or inability for the client to roll over hours from one month to the next

• Requirements of the client, including providing graphics, website content, etc.

• Which account login information and materials are required to be provided by the client and by when

• If the client has control over how you perform the services

• Length and duration of the agreement

• What happens when the client doesn’t cooperate or provide necessary logins/materials on time

• How many consultations are included and how they will take place

• Price of the social media services

• Methods of payment accepted

• Payment policies (initial payment, retainer/deposit, final payment, refunds, etc.)

• What happens if the situation arises of a late payment

• What happens if you incur an expense when working on a client’s social media accounts

• Policies around travel and the fees associated

• Agreement on exclusivity, that the client will not hire any other service provider to provide the same service

• Definition of the relationship of the parties, that the Social Media Consultant is an independent contractor and not an employee

• Who owns the copyright and intellectual property rights

• Agreement to give the social media consultant creative license and use their unique skill and talents

• Ability for the social media consultant to take on other business activities and clients during the agreement

• Policies around rescheduling, cancellations and early termination fees, including what happens when the client vs. the social media consultant wishes to cancel

• Standard legal clauses including: Representations and warranties, confidentiality, limitation of liability, dispute resolution, compliance with law, amendments, waiver, assumption of risk, indemnification, merger, notice, and force majeure

This is an essential contract for any Social Media Manager who is providing services to clients.

This agreement defines the relationship between you and your client and will start your work together off on the right foot, with clear expectations and responsibilities of both parties.

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